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PETTRAVEL CASE STUDY — PHASE 03 / 03

Prototype & UI: High-Fidelity Interface, Usability Validation & Interactive Flow

Designing the iOS design system, building the interactive prototype, and conducting usability tests with 30 dog owners to eliminate friction across end-to-end onboarding, AI trip planning, and emergency navigation.

Deliverables

iOS UI Kit, Design Tokens

Interactive Asset

Figma Prototype

Validation

30 Usability Tests

Platform

iOS Native System

Usability Testing & Metrics Report

METRIC REPORT
groups
30

Dog Owners Tested

Matching target proto-persona profile (María & Max) across Madrid, Barcelona & Valencia testing full end-to-end journeys.

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94%

Task Completion Rate

Success across pet onboarding, AI chatbot plan generation (stays, transit & dining), and emergency routing.

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4.8/5

System Usability Scale

SUS score evaluating emergency assistance navigation and geolocated vet routing.

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"Separating the travel preference questionnaire (directed to the traveler) from the dog's biometric profile drastically reduced cognitive friction. Coupled with the 24/7 veterinary emergency button in a 30 km radius, users felt 100% confident to travel without uncertainty."

María T., Lead Usability Participant & Dog Owner • Multi-Modal Pet Travel Usability Validation (N=30)

Interactive Prototype Showcase

FIGMA PROTOTYPE ENGINE
PETTRAVEL iOS high fidelity interactive prototype screen showing verified pet policies, maps, and travel checklist

Screen Flow: Real-time interactive screen

TESTED FIGMA FLOW

Validated Key Interactions

  • smart_toy

    Conversational AI Travel Engine & Predictive Questionnaire

    The AI questionnaire interacts directly with the user/traveler regarding trip preferences (rhythm, dates, accommodation type like boutique dog-friendly hotels, rural houses, outdoor activities, pet-friendly restaurants). It automatically cross-references these preferences with the dog's saved profile data to generate a complete, validated day-by-day itinerary linked directly with Google Maps to navigate points with a single tap.

  • badge

    Dedicated User & Pet Profile Module

    An independent management profile where the dog's biometric and health data (breed, size, weight, carrier dimensions, vaccination records, and official pet passport) are permanently stored and managed, eliminating repetitive data entry while instantly validating airline crate rules and transit compliance.

  • e911_emergency

    24/7 Veterinary Emergency Button & Multimodal Transport Filters

    Top-right header emergency button searching Google for 24/7 emergency vet clinics and animal hospitals on call within a 30 km radius of the user's live position, with 1-tap dial and instant GPS route. Also features carrier and weight verification for Renfe, Iryo, Ouigo, flights, and car rentals.

Design System & UI Patterns

ATOMIC COMPONENTS
spa Design Philosophy

"A naturalistic, serene, and balanced visual language designed to transmit tranquility and reassurance to anxious pet owners."

VERIFIED RULES UI-01

Verified Pet Rules Badge

Weight and size thresholds verified by the community to eliminate uncertainty during accommodation check-ins and transit.

Max. 12 kg in cabin 100% Confirmed
24/7 EMERGENCY UI-02

Emergency 24/7 Map Card

One-tap direct access to geolocation for open emergency animal hospitals, direct speed-dial, and live on-duty status.

local_hospital Hospital Vet Centro
1.4 km away
MULTIMODAL CHECKLIST UI-03

Multi-modal Compliance Filter

Flights, trains, and rental vehicles audited together under a single checklist verifying vaccines, carriers, and travel certificates.

Renfe + Iberia Ready 3/3 Valid

Design System Visual Tokens

Primary Black

#121316

Terracotta Accent

#E86034

Sand Tint Surface

#EFE0CE

Pure Neutral Surface

#F9F9FB

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You have completed the PETTRAVEL Case Study

Explore earlier project phases or get in touch with Pablo to discuss product design opportunities.